The briefing examines how the hotels and restaurants industry is performing globally and in the largest countries in terms of hotels and restaurants output. The report also provides data for production, market size, imports, exports, industry costs, industry profitability and number of companies. The industry and market overview provides benchmarks against other countries in the world.
This report comes in PPT.
Third-party delivery services are become even more integrated into the restaurant industry, propelled by advancements in technology and increasing consumer adoption of digital platforms. Restaurants are developing closer partnerships with these platforms, improving market reach and leveraging data analytics for targeted marketing and optimised operations. The rise of ghost kitchens also accelerates, allowing restaurants to meet delivery demand more efficiently.
The workforce shortage has spurred investments in technology and process automation. A wide range of robot applications is being explored, from tasks such as food preparation to enhancing customer service. Process automation plays a crucial role in minimising repetitive and time-consuming tasks for employees, ultimately leading to reduced operating expenses and heightened operational efficiency.
The restaurant industry is increasingly focusing on health-conscious and personalised offerings, driven by consumer demand for wellness and customisation. Menus are expanding to include more plant-based, gluten-free, and nutrient-dense options, often tailored to individual dietary needs.
Due to the pandemic and corporate initiatives to lower CO2 emissions, business travel has experienced a significant decline. However, the concept of "workations" is anticipated to gain traction in the coming years. Those who embark on workations usually seek a domestic atmosphere while working remotely. Consequently, hotels are tasked with enhancing the customer experience by providing a conducive and comfortable workspace.
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