Beauty and Personal Care in Western Europe

July 2024

Following the major declines in sales of colour cosmetics and fragrances in 2020 due to the pandemic, both categories have since been recovering, helping to drive the overall beauty and personal care performance in Western Europe. The growth in real value terms was much stronger in 2023 than a year earlier, however, with 2022 particularly badly hit by the high inflation being seen across many markets in the region. Positive growth is expected to continue being seen over the forecast period.

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Key Findings

Shiseido pioneering digital product passports

With consumers in many countries increasingly looking for natural ingredients, Shiseido’s Ulé brand is pioneering a digital product passport on its new C-Bright serum. Digital product passports act as virtual profiles for tangible goods, with C-Bright serum’s digital product passport detailing everything from its ingredient composition to the processes behind its manufacturing processes, offering consumers a clear view of its lifecycle.

L'Oréal embracing technology with Meta Profiler and Spotscan

Developed in collaboration with leading dermatologists, L'Oréal’s free, clinically-validated Spotscan diagnostic tool targets individuals dealing with acne. By analysing three selfies, Spotscan assesses and rates skin imperfections, offering personalised skin care recommendations from  L'Oréal’s La Roche-Posay brand.

Health and beauty specialists claw back more share in 2023

While the e-commerce share remained strong in 2023, at almost 18% of retail value sales, there was a clear move back to in-store shopping in Western Europe in this year. Health and beauty specialists were the main beneficiaries of this, with this channel’s share back up to 43% in 2023, albeit still a little short of its pre-pandemic level.

Social media playing an increasing role in beauty and personal care

Social media continues to play an increasingly important role in the promotion and marketing of beauty and personal care products, with consumers looking for opinions on individual products and sharing their own experiences. Videos on platforms such as TikTok continue to gain in importance, with local and international celebrities using and demonstrating various cosmetics, which is becoming a stronger shopping inspiration than traditional advertising.

Scope
Key findings
Western Europe expected to continue recording below-average growth
Sales back on a positive growth path after pandemic and inflation hit sales in 2020 and 2022
Skin care category makes up nearly a quarter of beauty and personal care sales
Premiumisation of beauty and personal care an ongoing trend in the UK
Product passports to offer consumers easy scrutiny of ingredients
Colour cosmetics records the greatest losses over 2018-2023
Stronger growth in Germany but stagnation for the UK in 2023
TikTok, “dupe” products, natural ingredients and multifunctional products
Health and beauty specialists lead distribution in Western Europe
E-commerce share declines again slightly in 2023
Social media platforms emerging as significant channels for purchases of beauty products
Relatively concentrated competitive landscapes in Western European markets
L’Oréal a strong leader in Western European beauty and personal care
Leading players are present across Western Europe
La Roche-Posay moves into the top 10 brands in Western Europe
Steady annual growth expected over the forecast period
Natural products and clean formulations increasingly prerequisites for French consumers
Austria: Market Context
Austria: Competitive and Retail Landscape
Belgium: Market Context
Belgium: Competitive and Retail Landscape
Denmark: Market Context
Denmark: Competitive and Retail Landscape
Finland: Market Context
Finland: Competitive and Retail Landscape
France: Market Context
France: Competitive and Retail Landscape
Germany: Market Context
Germany: Competitive and Retail Landscape
Greece: Market Context
Greece: Competitive and Retail Landscape
Ireland: Market Context
Ireland: Competitive and Retail Landscape
Italy: Market Context
Italy: Competitive and Retail Landscape
Netherlands: Market Context
Netherlands: Competitive and Retail Landscape
Norway: Market Context
Norway: Competitive and Retail Landscape
Portugal: Market Context
Portugal: Competitive and Retail Landscape
Spain: Market Context
Spain: Competitive and Retail Landscape
Sweden: Market Context
Sweden: Competitive and Retail Landscape
Switzerland: Market Context
Switzerland: Competitive and Retail Landscape
Turkey: Market Context
Turkey: Competitive and Retail Landscape
UK: Market Context
UK: Competitive and Retail Landscape

Beauty and Personal Care

This is the aggregation of baby and child-specific products, bath & shower, deodorants, hair care, colour cosmetics, men's grooming, oral hygiene, fragrances, skin care, depilatories and sun care. Black market sales and travel retail are excluded.

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