David Zhang Insights Manager, Payments & Lending Asia
singapore
English, Chinese
About David
David spearheads Euromonitor’s consumer finance industry research for Asia Pacific. As Regional Insights Manager, he leads the research team working on multiple strategy briefings, and collaborating with payment firms, banks and industry associations. He also works with the Euromonitor Consulting team to provide custom project support to clients.
Expertise
From 2019 to 2022, David worked in United Overseas Bank’s TMRW Digital Group, providing market intelligence and performance tracking, while supporting strategic planning and both internal and external communications. He also commissioned external agencies on FinTech scanning, competitor tracking and consumer research. His working experience as a consultant for the consumer appliances industry from 2015 to 2019 also adds value to finance clients from connected appliances and smart electronics domains.
Recently Published Work
Unlocking Potential in Retail by Embedded Finance
David Zhang
The development of embedded finance not only eases the customer journey throughout the retail funnel, which helps reduce purchase abandonment, but it also plays a critical role in driving digital transformation across channels.
FinTech Transformation Across Key Travel Verticals
David Zhang
Amid post-pandemic recovery, travel firms have been competing for share of wallets, but many have been trapped by manual operations and cumbersome payment. Financial experience impacts overall customer satisfaction, so partnerships should be formed between travel firms and fintechs to transform internal and external processes, catching the 8% CAGR (2023-2028) opportunities in the USD1.6 trillion world market in airlines, surface transport and attractions.
Embedded Finance Powered Transformation Across Travel – Intermediaries, Lodging, Shopping, and Food and Dining
Prudence Lai
Travel finance is an important component, impacting overall customer satisfaction across travel verticals. Analysis in this article focuses on embedded finance in travel intermediaries, lodging, shopping, and food and dining, ranked the top four verticals by market value size in 2023.