David Zhang Insights Manager, Payments & Lending Asia
singapore
English, Chinese
About David
David spearheads Euromonitor’s consumer finance industry research for Asia Pacific. As Regional Insights Manager, he leads the research team working on multiple strategy briefings, and collaborating with payment firms, banks and industry associations. He also works with the Euromonitor Consulting team to provide custom project support to clients.
Expertise
From 2019 to 2022, David worked in United Overseas Bank’s TMRW Digital Group, providing market intelligence and performance tracking, while supporting strategic planning and both internal and external communications. He also commissioned external agencies on FinTech scanning, competitor tracking and consumer research. His working experience as a consultant for the consumer appliances industry from 2015 to 2019 also adds value to finance clients from connected appliances and smart electronics domains.
Recently Published Work
Embedded Finance Powered Transformation Across Travel – Airlines, Surface Travel, Attractions and Wellness
David Zhang
Financial experience impacts overall customer satisfaction across travel verticals. While prior analysis discussed intermediaries, lodging, shopping, food and dining, this article focuses on airlines, surface travel modes, attractions and wellness.
Fintechs Are Transforming Three Key Areas of Retail E-Commerce
David Zhang
For retailers looking to overcome slowing online sales growth, partnering with fintech companies to support an embedded finance model can allow them to overcome challenges posed in three distinct areas: payment, lending and financial crime. As a result, by partnering with fintechs, retailers can boost their e-commerce sales while helping the fintechs grow their own revenues and customer bases.
Healthcare Transformation Powered by Fintech
David Zhang
Fintech, financial technology, developed by start-ups, payment firms and banks, has not only been revolutionising financial industries, but also transforming non-financial industries including healthcare, improving operational efficiency and customer experience.