Understanding consumer behaviour is crucial for travel and tourism players to tailor services, identify emerging trends and adapt to market shifts. From airline to lodging and attraction companies, businesses are evolving in sustainable and digital transformation, and adopting Generative AI.
ユーロモニターは、世界各国を対象に実施した消費者調査から、日本と、日本へのインバウンド客の8割以上を占めるアジア太平洋地域の旅行者の最新トレンドを発表しました。当社が実施した「ボイス・オブ・ザ・コンシューマー:ライフスタイルサーベイ」2024年版によると、一人旅をすると答えた人の割合は、調査対象国39か国中、日本が一番大きいことが判明しました。
Amid post-pandemic recovery, travel firms have been competing for share of wallets, but many have been trapped by manual operations and cumbersome payment. Financial experience impacts overall customer satisfaction, so partnerships should be formed between travel firms and fintechs to transform internal and external processes, catching the 8% CAGR (2023-2028) opportunities in the USD1.6 trillion world market in airlines, surface transport and attractions.
Asia Pacific (APAC) tourism continues to flourish following the reopening of borders. Destinations and travel players are greeting the new faces of post-pandemic travellers, shifting attention from driving volume recovery to value creation for a sustainable future.
At WTM Africa, everyone belongs. We cultivate a culture of inclusion at all our events, where the very things that make each of us unique are celebrated.
The US travel market is facing significant consolidation in 2024. Currently, there are three major M&A stores in the US travel industry: Jet Blue/Spirit, Alaska/Hawaiian, and Choice/Wyndham. This post-pandemic rush of acquisitions mirrors the consolidation of the US airline industry following the 2008 recession. While travel companies may paint these as beneficial to consumers, the most likely consequence will be higher prices for US travellers.
Post-pandemic Luxury Travel demand is reaching record highs. Growth rates, price points, occupancies – across its various segments Luxury Travel is outperforming the market.
Euromonitor International’s Top 100 City Destinations Index 2023 uncovers the leading city players which have improved their economic and business activity, support thriving tourism infrastructure and performance, and show great potential for investment and operation amid increased overtourism, disruptive technology and increased need for sustainable actions. This report explores areas of innovation embraced by cities as they fight geopolitical tensions and rising costs of living.
This topic explores the invaluable realm of consumer insights in tracking the behaviour and preferences of post-Covid Middle East and Africa (MEA) travellers.