Megatrends: Pursuit of Value Impact on Consumer Goods and Services Categories

October 2023

Consumers are actively searching for value, economising and saving money not only out of the need to stretch limited resources amid the cost-of-living crisis, but also as a result of the value shift towards conscious consumption and rising concerns about environmental issues. This report identifies the different consumer groups within the Pursuit of Value megatrend, explores their motivations, behaviours and preferences, and highlights how businesses can adapt and innovate to stay relevant.

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Key findings

Consumer types characterised by generational differences

The three consumer types identified under the Pursuit of Value megatrend reflect clear generational distinctions, with Millennials and Gen Xers most represented among fickle consumers (67% and 62%, respectively), a more even generational mix among cautious consumers and a tendency towards Baby Boomers among conscious consumers (29%).

Affordability links strategies targeting the three consumer groups

There are distinct ways to rationalise value, but cost is a core thread that runs through the three groups. Recognising this, companies are promoting strategies that link up preferences of these distinct groups with low-cost products and services to capture these specific consumer groups.

Brands push standards for sustainable claims to attract conscious consumers

Brands are stepping up the sophistication of their sustainability claims and initiatives to win consumers who are conscious about the impact their consumption has on the environment. This trend reflects that sustainability is increasingly an arena for competitive brand positioning and companies must ensure their claims are keeping pace with competitors.

Companies invest in agile capabilities to respond to new and fading trends

Companies are investing in developing capabilities to engender innovation through collaboration with consumers, understanding that successful innovation depends on both internal and external alignment. A major part of this becoming more agile in order to quickly identify and act on emerging trends.

Saving money tops future consumer spending habits

Survey data shows that in 2023, 44% of consumers plan to increase the amount of money they save, which is well above other responses for future shopping habits. This highlights the need to pay attention to where consumers look to save money and how they justify the purchases they make.  

Megatrends: Pursuit of value impact on consumer goods and services categories
Leaders harness megatrends to disrupt a market
Key findings
Pursuit of Value
The pillars of Pursuit of Value
Pursuit of Value: What to focus on
Over half of global consumers enjoy seeking new products, services and experiences
Beauty and personal care: Increased investments in e-commerce to connect with consumers
L’Oréal Group launched a virtual idol for the Chinese market
Food: Being innovative and transparent to inspire and excite consumers
Cargill’s House of Chocolate enables chocolatiers to react speedily to new trends
Apparel and footwear: From fast fashion to ultra-fast fashion
Shein uses AI technology for on-demand design and production
Two thirds of consumers globally are looking to reduce on cost and quantity
Beauty and personal care: Brands focusing on multifunctionality
Av è ne : Bridging beauty and health
Food: Consumers are savouring deals and simplicity
Grocery retailers offer discounts to win consumers amid high inflation
Aldi looks to expand discounter footprint in the US
Apparel and footwear: Cheap, fast fashion reaps record profit, even as consumers cut back
Decathlon leads India’s sporting goods retail market with low prices and diverse portfolio
One in three global consumers are making thoughtful choices that align with their values
Beauty and personal care: Brands increasingly adopt a minimalist ethos
Walmart’s Clean Beauty addresses affordability and transparency in the US
Food: Consumers’ preference for local remains steady while other sustainable claims faulter
Pushing boundaries to feel (even) better about chocolate
Apparel and footwear: Rising market potential of ethical fashion
Arc’teryx focuses on design durability and circularity
The pursuit of value is deeply embedded in consumer culture
Strategies to win
Leverage the power of megatrends to shape your strategy today
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