- Topic 1 – Innovating Loyalty: Building Lasting Customer Relationships in a Competitive Foodservice Landscape
- Topic 2 – Beauty’s Next Frontier: Disruptive Product Innovation and Marketing Shifts
- Topic 1 – Amid intense competition and fragmentation in the foodservice industry, restaurant operators are increasingly focusing on customer retention strategies through loyalty programmes. The rise of delivery apps has facilitated this shift, offering seamless integration with loyalty schemes that go beyond transactions to foster deeper connections and community engagement. This presentation will explore how leading operators, particularly those relying on point-based systems, can innovate their loyalty programmes to differentiate their brands and create lasting value. Attendees will gain insights into strategies that enhance brand identity and loyalty by building meaningful, long-term customer relationships.
- Topic 2 – The beauty industry is entering a new era, driven by disruptive product innovations and evolving marketing strategies. This presentation explores the dynamic landscape and top trends of the beauty industry, offering data-driven insights and unlocking opportunities through in-depth analysis of market and consumer data from Euromonitor International.
- Yang Hu, Insights Manager - Health and Beauty, Asia
- Julia Illera, Research Manager
Register HERE.