Consumer Foodservice Explore the evolving consumer foodservice landscape from a multi-industry perspective. Gain insights and learn how to boost customer retention, increase engagement with your concept and future-proof your strategies with our thought leadership.

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Article

Growth Opportunities for Chinese Coffee Shops

Jin Liu

Jin Liu

30 Sep 24

Amid fierce competition and a price war in China’s coffee shops, product innovation and differentiation are the key to standing out. China's coffee culture is thriving, transforming coffee into a daily routine for many consumers. Coffee shops have expanded rapidly into lower-tier cities, fuelled by chain expansions, leading to fierce price competition.

Article

Digital Dining: The FinTech Revolution in Global Foodservice Industry

David Zhang

David Zhang

24 Sep 24

Over 2018-2023, the consumer foodservice industry has grappled with the challenge of eroding profit margins and the need to improve the customer journey experience. Nevertheless, fintech presents transformational opportunities. It not only enhances customer journey satisfaction through payment digitalisation, but also accelerates digital transformation of operations.

Article

Redefining Third-Party Delivery Service

Christele Chokossa

Christele Chokossa

15 Jul 24

After meteoric growth during the pandemic, the third-party delivery market continued to normalise in 2023, leading to the emergence of new business models. This article explores the evolving industry landscape by reviewing leading players' responses to the inflationary crisis, consumers' revived routines, government scrutiny, and intensified competition.

Article

Decoding Channel Preferences in Consumer Foodservice

Euromonitor International

Euromonitor International

18 Apr 24

After the pandemic, despite players' expectations that circulation restrictions imposed during the crisis would stimulate consumers' desire to seek more out-of-home experiences, foodservice on-premises consumption (global value in USD current terms) has not yet returned to the levels seen in 2019 (pre-pandemic).

Article

Where to Play in Foodservice in Mexico?

Carlos Zamora

Carlos Zamora

13 Nov 23

In 2022, consumer foodservice sales in Mexico recovered to their pre-pandemic levels and growth trend. Understanding channel trends, how competitors are innovating in response, and where growth opportunities lie are all crucial elements in building a well-informed consumer foodservice strategy.

Article

Key Consumer Foodservice Trends for Asia Pacific, Western Europe, Latin America and The Middle East and Africa

Jeremy Roberts

Jeremy Roberts

26 Oct 23

Consumer foodservice was one of the industries most badly impacted by the pandemic and its slew of restrictions, recording major losses across regions. It has been recovering in most areas of the world since the pandemic, although the recovery is starting to slow, due to high inflation rates pushing up costs and eating into consumers’ disposable incomes.

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