Editor's Choice
Embedded Finance Powered Transformation Across Travel – Airlines, Surface Travel, Attractions and Wellness
David Zhang
Financial experience impacts overall customer satisfaction across travel verticals. While prior analysis discussed intermediaries, lodging, shopping, food and dining, this article focuses on airlines, surface travel modes, attractions and wellness.
Navigating the Evolving Credit Card Loyalty Landscape
Ryan Tuttle
The 2020s have been a time of tremendous growth for personal credit cards around the world as large swathes of businesses improved acceptance in the wake of pandemic-era turbulence. Rewards and loyalty programmes remain an important element of the competitive landscape for credit cards across various markets.
The Government Role in Real-Time Payments in Latin America
Victor Cardoso
Consumer payment preferences in Latin America have shifted significantly since 2019, with electronic transfers challenging cash and card usage. Real-time payments (RTPs), which enable instant electronic transfers from different bank accounts, have emerged, reducing fees and increasing accessibility to new digital payment methods for both consumers and merchants in the region.
Digital Dining: The FinTech Revolution in Global Foodservice Industry
David Zhang
Over 2018-2023, the consumer foodservice industry has grappled with the challenge of eroding profit margins and the need to improve the customer journey experience. Nevertheless, fintech presents transformational opportunities. It not only enhances customer journey satisfaction through payment digitalisation, but also accelerates digital transformation of operations.
Money 20/20 Europe: Key Takeaways on Fintech Trends
Ivan Khoruzhyy
Euromonitor attended Money 20/20 Europe in Amsterdam, the Netherlands on 4-6th June, 2024. This large-scale conference featured many insightful discussions and bold claims. This article features a summary of the key takeaways from the conference.
FinTech Transformation Across Key Travel Verticals
David Zhang
Amid post-pandemic recovery, travel firms have been competing for share of wallets, but many have been trapped by manual operations and cumbersome payment. Financial experience impacts overall customer satisfaction, so partnerships should be formed between travel firms and fintechs to transform internal and external processes, catching the 8% CAGR (2023-2028) opportunities in the USD1.6 trillion world market in airlines, surface transport and attractions.