Consumer Foodservice

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Explore changing eating out and food delivery preferences

Where and how consumers choose to eat outside of the home environment is constantly changing, influenced by technology, lifestyle and economic drivers such as cost-of-living challenges.

 

Our research explores these changing dining habits, highlighting the popularity of different types of restaurants, typical spending habits and fulfilment preferences - from eat-in to takeaway or delivery. Our insights are here to help you identify growth opportunities and make smarter decisions about where to invest.

Insights

After meteoric growth during the pandemic, the third-party delivery market continued to normalise in 2023, leading to the emergence of new business models. This article explores the evolving industry landscape by reviewing leading players' responses to the inflationary crisis, consumers' revived routines, government scrutiny, and intensified competition.

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Redefining Third-Party Delivery Service

After meteoric growth during the pandemic, the third-party delivery market continued to normalise in 2023, leading to the emergence of new business models. This article explores the evolving industry landscape by reviewing leading players' responses to the inflationary crisis, consumers' revived routines, government scrutiny, and intensified competition.

Decoding Channel Preferences in Consumer Foodservice

After the pandemic, despite players' expectations that circulation restrictions imposed during the crisis would stimulate consumers' desire to seek more out-of-home experiences, foodservice on-premises consumption (global value in USD current terms) has not yet returned to the levels seen in 2019 (pre-pandemic).

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We research 4 distinct categories, with 108 sub-category breakdowns: consumer foodservice by fulfillment, consumer foodservice by location, consumer foodservice by ordering platform and consumer foodservice by type. We research 54 countries and produce modelled data where we don’t have local in-country analysts.

  • Number of foodservice outlets by location
  • Number and average value of foodservice transactions
  • Value of eat-in vs takeaway, delivery and drive-through

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Latest reports from industry experts

USD 1,475

World Market for Consumer Foodservice

Consumer foodservice posted growth in 2023 despite uncertain economic conditions and high inflation in many markets. In some, high prices have led to slowing transactions growth and growing transaction sizes. In others, deals offered by restaurants hoping to attract consumers have driven transaction sizes down. Overall, globally consumers are looking for value for money, not only in terms of lower prices, but in terms of buying unique and specialised experiences for every dollar they spend.

USD 2,450

Consumer Foodservice in Mexico

Consumer foodservice in Mexico experienced healthy growth in 2023, filled with launches, collaborations, and innovations. Given the economic uncertainty experienced during the year, mainly driven by the lingering impact of 2022, consumers were more cautious about how they spent their money on non-essential items. According to Euromonitor International’s Voice of The Consumer: Lifestyles Survey (fielded January to February 2023), 58% of consumers are saving money, a trend that is increasing, whic

USD 1,195

Full-Service Restaurants in Saudi Arabia

In 2019, there was no 15% VAT (value-added tax) implementation, expats’ families were not liable for dependence fees, and inflation and the cost of utilities like electricity, as well as tuition fees, were significantly lower. Therefore, consumers spent normally in the immediate pre-COVID-19 period, with little or no price sensitivity or budget consciousness. However, the pandemic had a strong adverse impact on full-service restaurants, and some brands lost the large bulk of their sales potentia

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