Singapore Fintech Festival 2024
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Payments and Lending
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Fintech solutions have revolutionised consumer finance, offering speed, convenience and security. Understanding the changing payments landscape helps you identify growth opportunities and adapt to shifting preferences.
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Euromonitor attended Money 20/20 Europe in Amsterdam, the Netherlands on 4-6th June, 2024. This large-scale conference featured many insightful discussions and bold claims. This article features a summary of the key takeaways from the conference.
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Embedded Finance Powered Transformation Across Travel – Airlines, Surface Travel, Attractions and Wellness
Financial experience impacts overall customer satisfaction across travel verticals. While prior analysis discussed intermediaries, lodging, shopping, food and dining, this article focuses on airlines, surface travel modes, attractions and wellness.
Navigating the Evolving Credit Card Loyalty Landscape
The 2020s have been a time of tremendous growth for personal credit cards around the world as large swathes of businesses improved acceptance in the wake of pandemic-era turbulence. Rewards and loyalty programmes remain an important element of the competitive landscape for credit cards across various markets.
Embedded Finance Powered Transformation Across Travel – Airlines, Surface Travel, Attractions and Wellness
Financial experience impacts overall customer satisfaction across travel verticals. While prior analysis discussed intermediaries, lodging, shopping, food and dining, this article focuses on airlines, surface travel modes, attractions and wellness.
Navigating the Evolving Credit Card Loyalty Landscape
The 2020s have been a time of tremendous growth for personal credit cards around the world as large swathes of businesses improved acceptance in the wake of pandemic-era turbulence. Rewards and loyalty programmes remain an important element of the competitive landscape for credit cards across various markets.
Servitization: Boosting Revenue and Customer Loyalty in Appliances
Servitization is a business model that involves companies selling products and providing additional services to customers. The move towards servitization will enable companies to enhance customer interactions through extensive value-added services. For the appliances industry, the potential returns are immense.
Singapore Fintech Festival 2024
Singapore FinTech Festival (SFF) is the largest FinTech festival in the world and a knowledge platform for the global FinTech community.
Charting the Path to Loyalty: Subscriptions Unveiled
The podcast explores the evolving landscape of customer loyalty and how market players are adapting their loyalty programmes to stay relevant amid changing consumer preferences and behaviours. Euromonitor International expert Nadejda Popova, Head of Loyalty, spoke recently to Robbie Baxter, one of the leading experts in subscription and membership models about what’s next for loyalty and subscriptions across different industries.
Unlocking Three Types of Consumers to Drive Brand Engagement
Segmenting your consumers is crucial for effectively targeting the right audience. Join our experts to learn how to connect with your customers more deeply or expand your audience. In this discussion, you’ll hear about three consumer types—Wellness Enthusiasts, Brand Champions and Connected Shoppers—and the factors influencing their purchasing decisions, so you can cater to their preferences.
Evolution of Loyalty in Foodservice
This video examines how leading operators, reliant on point-based programs, can innovate to differentiate and add value, fostering stronger brand loyalty.
Key Strategies to Build Customer Loyalty
New customer loyalty strategies are proliferating, as consumers’ expectations for loyalty increase. In this video, Euromonitor explores three trends in loyalty: value-driven loyalty, next-gen loyalty, and customer loyalty ecosystems.
Customer Loyalty in the MEA Region
Loyalty programmes are a powerful tool that can help you build strong customer relationships. Sign up for this webinar to gain insights on the MEA landscape and how you can transform your loyalty strategy in the region. You’ll get actionable takeaways to enhance customer retention and drive growth.
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Stay informed about current and future trends shaping the payments and lending landscape.
Expert insights and analysis
Passport is our award-winning knowledge hub for forward thinkers. Our research answers your biggest questions. Use Passport to decide - does it make good business sense to do this here and now?
We research 3 distinct categories, with detailed sub-category breakdowns: consumer lending, e-commerce proximity payments by industry and financial cards and payments. We research 47 countries and produce modelled data where we don’t have local in-country analysts.
- Number of transactions, transaction value and cards in circulation
- Gross lending and outstanding balance value
- Transaction value for consumer payments and B2B payments by payment type
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We help answer your biggest commercial questions. Use our independent and unbiased research to test your instincts and find evidence to support your ideas.
Euromonitor’s market research reports are an excellent starting point for understanding a category or market quickly. For more detailed data analytics and insights, Passport is the resource you need. It offers strategic industry knowledge, tactical data and actionable insights all in one place. Alternatively, if you require custom research our consulting team is ready to help you.
Euromonitor’s market research reports are an excellent starting point for understanding the leading companies and brands in a category and market. For more detailed data analytics and insights, Passport is the resource you need. Alternatively, if you require custom research our consulting team is ready to help you.
Euromonitor’s market research reports are an excellent starting point for understanding a category or market and the leading companies quickly. For more detailed data analytics and insights, Passport is the resource you need. You can discover new product launches faster than ever before and track their expansion and withdrawal. Alternatively, if you require custom research our consulting team is ready to help you.
Get the latest reports from the experts in the payments and lending Industry
USD 1,475
Global Digital Wallet Market: Trends, Innovations and Opportunities
Ecosystem partnerships is a critical factor for rapid scaling of leading digital wallets globally. Key usage factors are convenience, enhanced security and wide merchant acceptance. The short term focus includes cross-border transactions and card-to-QR payment, while mid-to-long term priorities cover personalisation and biometric-powered payment without phones. The report also identifies key wallets-as-a-service providers for building digital wallets, recommendations are given for vendor search.
USD 1,475
Embedded Finance Ecosystem: Mapping the Path to Services Industries’ Transformation
Embedded finance is the critical factor to improve customer journey and drive transformation for services industries.. With travel recovery and sluggish volume sales of automotives, embedded finance is considered to have the most potential to build and enhance partnerships to support their market value sales growth. Meanwhile, behaviour finance backed by privacy computing and fraud detection will have great long-term impact for healthcare
USD 1,475
State of Consumer Foodservice Loyalty Programmes and Opportunities for Expansion
Due to intense competition and fragmentation in the foodservice industry, many restaurant operators are focusing on customer retention strategies via loyalty programmes. The surge in delivery apps has facilitated this shift, allowing seamless integration of these programmes. These schemes offer opportunities to understand audiences better, foster communities and provide value beyond transactions, thus enhancing brand identity and loyalty through features that provide long-lasting connections.
USD 1,195
Credit Cards in the United Arab Emirates
The credit cards category in the United Arab Emirates is set to experience strong growth by all measures in 2023, fuelled by a combination of favourable economic conditions, evolving consumer preferences, and the adoption of new technologies. The continued growth in the United Arab Emirates economy has continued to support consumer spending, coupled with the increased consumer preference for earning rewards and points – creating demand for credit cards as a convenient and favourable payment meth
USD 1,195
Pre-Paid Cards in Saudi Arabia
Pre-paid cards are benefitting from the Kingdom’s move towards a cashless society – especially so in certain areas. For example, as seen with the uptake of pre-paid cards for the payment of workers’ salaries, notably so for domestic workers. In this case, the Kingdom has been undertaking successful initiatives to ensure that domestic staff are paid electronically via pre-paid payroll cards. This is because of several scandals emerging with domestic staff not being paid, as cash payments were wit
USD 2,300
Consumer Lending in Romania
Consumer lending in Romania for the year 2023 portrays a nuanced landscape influenced by several key factors. The confluence of increasing interest rates, high inflation, and the geopolitical context shaped by the Russian invasion of Ukraine has collectively dampened Romanians' enthusiasm for consumer loans in 2023. Meanwhile, the escalating living costs have driven a significant surge in card lending as consumers seek to cover daily expenses, despite the high interest rates. However, this trend
USD 1,475
The New Loyalty Playbook: Strategies From Leading Brands
This report evaluates top 100 brands' loyalty strategies and customer engagement performance in comparison to industry standards and competitors to identify growth opportunities and best practices. By expanding and improving loyalty initiatives with a variety of reward incentives and experiences, companies can generate greater value for both their business and their customers.
USD 1,475
Understanding Global Consumer Types
To gain a competitive edge and accelerate growth, companies must focus on understanding their target consumers. This report provides insights into seven consumer types, helping businesses refine their strategies to align with prevailing consumer values, priorities, and preferences. By leveraging these insights, companies can drive optimal growth and innovation, positioning themselves ahead of competitors.
USD 1,475
Future of Consumption: Unlocking Gen Z Behaviour for Crafting Powerful Strategies
Generation Z, comprising one-fifth of the global population, is poised to wield significant consumer influence. However, their polarized behaviours toward social activism, technology, and spending present challenges for businesses. This report provides actionable strategies, leveraging Gen Z's key values - empowerment, self-expression, belonging, rationality, and retreat - to build a future-proof customer base.
