The expansion of the electric and hybrid car value has allowed large petrol companies to develop their commercial spaces and promote their non-oil business in petrol stations. Initially, they focused on developing convenience and forecourt stores, collaborating with major grocery retailers such as Carrefour and Supercor (El Corte Ingles).
Sustainability and the circular economy are set to play a significant role in customer choices in Spain in the years ahead. Local consumers are increasingly seeking chained foodservice operators that offer food made with local ingredients, reflecting a growing awareness of the environmental impact of food production.
Although KFC remained the dominant player in chicken limited-service restaurants in Spain in 2023, it is facing mounting competition from Popeyes Famous Fried Chicken. The chain has ambitious expansion plans for its development in Spain, having already increased its outlets from 13 to 67 in 2022.
Limited-service restaurants rely far more on home delivery and takeaway for sales compared to full-service restaurants and cafés/bars. Looking ahead, it is expected that the share of home delivery and takeaway will continue to grow now that consumers are returning to pre-pandemic levels of activity and travel outside the home.
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Limited-Service Restaurants
Limited-Service Restaurants (LSR) combine fast food and 100% home delivery/takeaway outlets. These outlets offer limited menus with items that can be prepared quickly. Customers typically order, pay, and pick up their order from a counter, though some outlets can have limited table service. This also includes 100% Home Delivery/Takeaway which provide no facilities for consumption on the premises. LSR tend to specialize in one or two main entrees such as hamburgers, pizza, or chicken, but they usually also provide drinks, salads, ice cream, dessert, etc. Food preparation is generally simple and involves one or two steps, allowing for kitchen staffs generally consisting of younger, unskilled workers rather than professional chefs. Other key characteristics include: • A standardised and restricted menu • Tight individual portion control on all ingredients and on the finished product • Individual packaging of each item • Counter service • For Chained Limited Service Restaurants, chained and franchised operations which operate under a uniform fascia and corporate identity • Any outlet offering full-service restaurant seating with servers would be excluded, even if delivery service is available.
See All of Our DefinitionsThis report originates from Passport, our Limited-Service Restaurants research and analysis database.
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