Retail e-commerce faces moderate growth prospects in the upcoming period, although it will still outpace retail offline. Whilst the pandemic propelled this channel into the limelight, in-store shopping is a key part of retail culture in Finland.
Perhaps the biggest impact from COVID-19 on Finnish e-commerce – in addition to that it generally speaking accelerated its development – was the exceptionally high growth rates of food e-commerce in 2020. Previously, food e-commerce was undeveloped, although for no clear reason.
Fast and easy returns are one of the most decisive selling points for online retailers, as they are a compelling reason for repeat purchases when buying online. Younger shoppers tend to have a greater propensity to return goods than their older counterparts.
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Understand the latest market trends and future growth opportunities for the Retail E-Commerce industry in Finland with research from Euromonitor International's team of in-country analysts – experts by industry and geographic specialisation.
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Retail E-Commerce
Online sales of new and used goods to the public from a business for personal or household consumption. This figure includes those purchases made via online marketplaces, assuming it is a business-to-consumer purchase. This figure includes the purchase of mobile apps, games, in-app purchases and downloaded versions of recorded music, film, video games, books, journals and magazines. Note: The streaming versions of these media types, which are not tracked in Retailing, are captured in Streaming Services E-Commerce. Goods purchased via quick-delivery services, such as Amazon Prime, are captured here, whereas the subscription fee for such a service is captured in Other E-Commerce. Retail purchases made via hyperlocal or third-party delivery platforms are also included here, while the delivery fees associated with such services are included in Other E-Commerce. This category excludes the following industries and channels: • Specialist retailers of motor vehicles; motorcycles, vehicle parts and fuel • The rental, hire and leasing of products • Wholesalers, cash and carry outlets • Consumer-to-consumer transactions • Informal retail which is not declared to tax authorities
See All of Our DefinitionsThis report originates from Passport, our Retail E-Commerce research and analysis database.
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